Applying Just Culture to improve investment decisions

Monday 3 December 2018

My horrible mistake; Donaco International (ASX:DNA)

Aristo Casino, Vietnam, Donaco, DNA, Lao Cai
Aristo Casino, Vietnam

03/12/2018

Trav Mays
Donaco (ASX:DNA) is the most recent mistake/lesson I have made, so in the spirit of Benjamin Franklin who said “that wise men profit from the mistakes of others, while fools will not learn even from their own blunders”, I write this post in the hope of making myself less of a fool. While all lessons need to be thoroughly investigated, the cost of this lesson necessitates a deeper investigation to ensure that I ring all of the knowledge out of it I can. This post however won’t be a complete list of my errors, there aren’t enough bits of information in the universe to store that list, but it will cover the two largest, focusing too little on management prior to the purchase and my ability to succumb to the anchoring and confirmation biases post purchase.

Company outline

Donaco is the result of the 2013 merger between Two Way (TTV), a gambling applications developer for TV, mobile and computers and Donaco Singapore, which had a 75% stake in the Lao Cai International Hotel (now called Aristo) in Vietnam. The new management acted quickly with a strong focus on the Aristo Casino, selling the TV wagering service, initiating a $52mill upgrade to the casino and increasing their share to 95% (the final 5% is owned by the Vietnamese Government) all within 2013. They went onto sell and spin off the remaining non casino businesses, Way2Bet and iSentric, in 2014. In essence, Two Way raised capital through a share offering to purchase Donaco, it than appointed the Donaco Managing Director as CEO and sold everything off, transformed itself from a gambling application developer into an Asian casino owner, despite the fact that not one of the board had any Casino experience.

Prior to the acquisition of Donaco, Two Way had not made a profit and in fact had an average year on year revenue decrease of 6% between 2007 and 2012. Post the acquisition, between 2013 and 2015, normalised profit reduced by 128% from a $9mill profit to a $2.5m loss. Donaco stated that the poor result in 2014 was “affected by headwinds during the soft opening period, including China/Vietnam tensions, Soccer World Cup and Yunnan earthquake, while 2015’s poor result was “due to the VIP growth win rate of 1.64%, which was well below last year’s above – theoretical level of 4.01%”. At this point, they purchased another casino, Star Vegas in Poipet Cambodia for US$360mill. Included in the Star Vegas purchase was a 2 year warranty, insuring that the FY EBITDA will total at least US$60mill per year, with any short fall being made up by a cash payment by the vendor, who was appointed to the board.

2017 saw a reduction in revenue of AU$9.9mill, Donaco stated that the death of the Thai king Bhumibol Adulyadej in early 2017, he’s burial in late 2017 and the consequent 1 year mourning period was a major contributor to the reduction. To make matters worse for the Star Vegas casino, the vendor breached his non-compete clause by running the Star Paradise casino next door, he also moved a large portion of Star Vegas’ VIP junkets over to the Star Paradise Casino (VIP turnover in HY18 was down 64%). Donaco, understandably upset with this, went after the vendor on a number of fronts. They fired him, succeeded in getting a Cambodian court to issue an interim injunction, which was appealed and then upheld, withheld the final vendor payment of AUS$19 million, commenced arbitration proceedings in Singapore seeking USD$120 million and succeeded in obtaining a freezing order over the approximate 17.9% of shares outstanding, owned by the Thai vendor (and his 2 sons).

Mistake 1: Management

It was just after this falling out that I purchased my shares, believing that the reduction in the share price was a short term reaction to the ousting of the Vendor. I, by not doing my due diligence, especially when it came to management’s lack of casino experience and its poor results at the Aristo casino, should have seen that the ousted vendor/board member, was the only person will any successful casino experience.

The other point that Donaco stated as having a negative effect on the casino’s result was the opening of another casino by the vendor. Donaco stated that the vendor was not only operating the Star Paradise casino but also had another illegal casino operating out the back of a supermarket. This should have had red flags for me. If a business cannot operate within a market where they are given a semi-monopoly by the government, than there is little hope for the business. The illegal casino that they mention is inconsequential, if an illegal casino operating out the back of a supermarket is able to affect the results of a large and established casino by a material amount, than there is something seriously wrong at Star Vegas.

This is especially worrying due to the fact that between 2015 – 2017, Naga World, Cambodia’s number 1 casino had an average year on year profit increase of ~22% and in their first 6 months of trading in 2018, have increased their profit a further ~19.6%. While it could be argued that this is an unfair comparison, they were subjected to all the same headwinds as Donaco and instead of making excuses, thrived.

Whether or not what Donaco has stated is true, there is an underlying theme at Donaco, management’s ability to blame any poor result on an unforeseen and completely outside influence. This is the real point that I believe I missed, any person can learn how to manage a casino, but as Dr. Robert Anthony said “When you blame others, you give up your power to change” and by not seeing that it was them, the management that was to blame, they denied themselves the power to learn, improve and change.   

Donaco, donaco international, dna, asx, ceo
CEO's total compensation vs Donaco's profit
The other truly worrying sign was the CEO’s total compensation, increasing by an astronomical 10x in 4 years, reducing slightly over the following 2 years to a total increase in 6 years of 635%. Below you can see the total compensation vs Donaco’s profit. During 2013 to 2015, as Donaco went from a profit of ~$9mill to a loss of ~2.5mill he’s total compensation increased by 6x, completely out of line with the progress of the business.

Mistake 2 Anchoring and Confirmation Biases

In the short term the market believed as I did, resulting in a 31% gain in a few short weeks. This initial gain caused me to become overconfident in my abilities. As time went on, this overconfidence resulted in me developing 2 very powerful biases, anchoring and confirmation.

Donaco Share price, DNA, ASX, Donaco, Donaco International
Donaco share price Nov 2017 - Dec 2018
As you can see below, I went on to purchase shares 2 more times over the next year, all the while believing that I would sell them once they went back up to ~$0.35 and I could get back that initial gain of 31%. I, as Benjamin Graham said is a mistake, confused speculation with investing and paid dearly for it, resulting in a 67.4% loss.

Donaco Share Price and my Purchases and Sales Nov 2017 - Dec 2018

Warren Buffet summed me and this mistake up perfectly when he said "The line separating investment and speculation, which is never bright and clear, becomes blurred still further when most market participants have recently enjoyed triumphs. Nothing sedates rationality like large doses of effortless money. After a heady experience of that kind, normally sensible people drift into behavior akin to that of Cinderella at the ball."

Catalyst

The reason I sold out in the end was not due completely to Donaco’s 2018 normalised profit reduction of ~64%, it was Donaco’s management again blaming outside influences, stating the result was again due to the usual excuses, with the addition of Chinese organised crime scaring off customers.

Conclusion

If this post has painted Donaco and its management in a horrible light, this is not my intention. I have chosen to only include some of the points that should have shown red flags prior and post my purchase. I didn’t talk about the good work that has been going on at Donaco, the addition of night clubs, restaurants, online gambling apps, etc. that my confirmation bias used to keep me hanging on. And it may very well be true, that Donaco has been unfairly impacted by headwinds and that the management has done an excellent job navigating them, but the point is, that I should have never purchased a portion of Donaco. The uncertainty around the ousting of the vendor means that this was a purely speculative purchase and I am not in the speculative game. I try to purchase businesses similar to Charlie Munger and Warren Buffet as a business owner, not as a stock owner.

This post – mortem has uncovered two very large flaws in my evaluation process. While the current accounting numbers are extremely important in the screening of possible businesses, it’s the management that I need to focus more heavily on. They are the ones who are deploying the capital and therefore have total control over any future returns. My other biggest learning’s are to do a pre-mortem and to be more realistic in my evaluations after the purchase.

Looking back is easy, as the proverb states, after the ship has sunk, everyone knows how she might have been saved and I just hope I have learnt how to save myself next time.

Thanks for reading


Just Culture Investor


Trav Mays

This article is neither general nor personal advice and in no way constitutes specific or individual advice. The website and author do not guarantee, and accept no legal liability whatsoever arising from or connected to, the accuracy, reliability, currency or completeness of any material contained on this website or on any linked site. This website is not a substitute for independent professional advice and users should obtain any appropriate professional advice relevant to their particular circumstances. The material on this website may include the views or recommendations of third parties, which do not necessarily reflect the views of the website or author, or indicate its commitment to a particular course of action  



Location: Brisbane QLD, Australia

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